Tag Archives: open forum

Feedback Update: Call Centers Moving to U.S.

We pass this note along from our Customer Satisfaction Department, which has made a decision to move our customer call center to the U.S. The company received feedback about this (your voices here on the blog were no small part of that) and decided to make a change. These calls will be taken in Metro Detroit and Salt Lake City now. The full dispatch to dealers is attached.

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Feedback Update: Call Centers Moving to U.S.

Open Forum: Calling All Questions…Ask Them Here! (updated 3/30 and 4/6)

OK. So let’s begin by thanking everyone for their past questions to this blog. We’ve done (you may not believe it, but it’s true) our best to get answers for you. There are a lot of things we just can’t talk about, unfortunately.

But that shouldn’t matter. We here at RLD feel like we owe you something better. So we’re going to start a running list of questions. Ask away! ***EVEN IF YOU ASKED ONE BEFORE, PLEASE RESUBMIT IT!*** We might not be able to answer you right now…but we will keep your question in the list until we can…with…

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Open Forum: Calling All Questions…Ask Them Here! (updated 3/30 and 4/6)